Retention Rate
Definition
The Retention Rate measures the percentage of customers or users who continue to use a service over a specific period, indicating customer satisfaction and loyalty.
Benefits
The retention rate tracks how many customers or users continue to use a service over time.
Frequently Asked Questions
What does customer retention rate measure? Customer retention rate measures how many customers stay with a company over a set period, indicating loyalty and satisfaction.
What is the retention rate a measure of? Retention rate measures the percentage of customers or employees that a company keeps over a specific time.
What does retention rate mean? Retention rate is the percentage of customers or employees who stick with a company over a specific time period.
Summary
The retention rate indicates how many customers or users continue using a service over time.