Uptime Guarantee
Definition
An Uptime Guarantee is a promise made by service providers, especially in SaaS and cloud computing, to be available and operational for a certain percentage of time.
Benefits
An uptime guarantee fosters customer trust by ensuring service reliability.
Frequently Asked Questions
What is uptime guarantee? An uptime guarantee is a promise from service providers that their systems will be running for a certain percentage of time.
What is uptime in SaaS? Uptime in SaaS refers to the time a software-as-a-service application is operational and available to users without interruption.
What is uptime in cloud computing? Uptime in cloud computing refers to how long a cloud service is running and available to users without interruption.
Summary
An uptime guarantee builds customer trust by ensuring reliable service.