Value-Added Services
Definition
Value-Added Services are additional services offered by a company to add value to their core offerings, enhancing customer satisfaction and competitive advantage.
Benefits
Value-added services enhance core products, increasing overall customer satisfaction.
Frequently Asked Questions
What is value-added services or added value services? Value-added services are extra services offered to enhance the core product, increasing customer satisfaction and competitive edge.
What is an example of a value-added service? An example of a value-added service is a mobile carrier offering free streaming services with a data plan.
What is value-added services and customer satisfaction? Value-added services are extra features or benefits offered to customers beyond the main product, improving customer satisfaction and loyalty.
Summary
Value-added services enhance core products, resulting in greater customer satisfaction.